Refund policy

Refund Policy – Dermafit
Returns

We offer a 7-day return policy from the date of delivery. To be eligible for a return, items must be unused, unopened, and in original packaging with proof of purchase.

To initiate a return, please contact us at shopdermafit@gmail.com
. Returns sent without prior approval will not be accepted.

Damages & Issues

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect product, contact us immediately so we can resolve the issue promptly.

Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable:

Opened or used products
Personal care items (including sprays and skincare products)
Sale items or gift cards
Exchanges

We recommend returning the item first (if eligible) and placing a new order for faster processing.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed to your original payment method within 7–10 business days.

Processing times may vary depending on your bank or payment provider.

Contact

For any return-related queries, contact us at:
shopdermafit@gmail.com